Website Terms and Conditions of Use for Bhamjee Fashion: www.bhamjeefashion.co.za

These Terms and Conditions (“Terms”) govern your use of the Bhamjee Fashion website (“Website”) located at www.bhamjeefashion.co.za. By accessing and using the Website, you (“the User”) agree to be bound by these Terms. The User may not access, display, use, download, or otherwise copy or distribute content from the Website for marketing or other purposes without the prior written consent of Bhamjee Fashion (“the Provider”).

E-Commerce & Privacy

Purchasing any product from this Website is done at the User’s own risk. The User agrees to indemnify and hold the Provider harmless against any loss, injury, or damages that may arise from using products purchased through the Website.

The private information required for processing orders placed through the e-commerce facility, such as personal information, credit card details, delivery address, and phone numbers, will be treated with the utmost confidentiality and will not be sold or disclosed to third parties. Only necessary information, such as the delivery address and contact phone number, will be shared with third parties involved in the delivery process.

The Provider has taken all reasonable precautions to secure credit card transactions processed on the Website. However, the Provider cannot be held responsible for security breaches that may occur on the User’s electronic device, which may be the result of inadequate virus protection software or spyware installed on the User’s device.

Shipping Policy

Subject to stock availability and payment receipt, orders will be processed within 7 working days and handed over to a courier company for delivery. For remote areas not serviced by standard couriers, delivery will be arranged via the Post Office or to the nearest town accessible by Fastway within their normal routes. The Provider will contact the User to arrange an alternative delivery address in such cases.

The Provider guarantees that all goods will be supplied to the delivery company in good order and will ensure they arrive at the User’s chosen delivery address in the same condition. Canceled and returned orders made through the e-commerce facility will be refunded after a deduction of a 20% handling fee. The Provider reserves the right to cancel an order for which payment has been received if stock is insufficient or if the quality of the goods does not meet the Provider’s standards. In such cases, the User will receive a full refund without any deductions. No goods will be accepted for return after 7 days from the date of delivery.

For any concerns or complaints regarding the standard or quality of products purchased through the Website, please contact us at +27 76 214 9661 or email sales@bhamjeefashion.co.za.

Returns / Refund Policy

Please refer to our Refunds & Returns page for details.

Payment Options

Payment can be made via Visa, MasterCard, all major credit cards, or by bank transfer into the Provider’s bank account. Bank details will be provided after checkout.

Credit Card Security

Credit card transactions are processed by approved payment gateways, using Secure Socket Layer 3 (SSL3) encryption. No credit card details are stored on the Website.

Customer Details and Card Details

Customer details are stored separately from credit card details.

Merchant Outlet Country and Transaction Currency

The merchant outlet country is South Africa. All transactions are processed in South African Rand (ZAR).

Responsibility

The Provider is responsible for all aspects of the transaction, including the sale of goods and services on the Website, customer service and support, dispute resolution, and delivery of goods.

Updating of Terms and Conditions

The Provider reserves the right to change, modify, add to, or remove portions of these Terms at any time. Changes will become effective upon being posted on the Website. It is the User’s responsibility to regularly review these Terms for updates. Continued use of the Website after changes are posted signifies acceptance of the revised Terms.

Limited License to General Users

The Provider grants the User a non-exclusive, non-transferable, limited, and revocable license to access, display, use, download, and otherwise copy the current and future content on the Website for personal, non-commercial use only. The Website and its content may not be reproduced, duplicated, copied, resold, visited, or otherwise exploited for commercial purposes without the Provider’s prior written consent.

The User may not collect product or service listings, descriptions, or other information displayed on the Website, nor may they use any derivative of the Website or its content for the benefit of another merchant. The User is not permitted to frame or use framing technologies to enclose the Website or any part thereof without the Provider’s express written consent.

The Provider reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion. Any unauthorized use of the Website terminates this license.

Limitation of Liability

The Website and all content on it, including any current or future offers of products or services, are provided on an “as is” basis and may include inaccuracies or typographical errors. The Provider makes no warranty or representation regarding the availability, accuracy, or completeness of the content. Neither the Provider nor any of its affiliates or subsidiaries shall be held liable for any direct, indirect, special, consequential, or other damages of any kind arising from the use of, or inability to use, the Website or its content, even if the Provider has been advised of the possibility of such damages.

Shipping Policy

Please refer to our Shipping Policy page for detailed information on available options and timelines